I’m in the UK and looking to switch over to a UK host provider. Can anyone recommend IONOS for the uk? I’m considering a fairly low-spec VPS. Even with VAT, their prices will be about 3/4 of what I’m currently paying.

  • Lemuria@lemmy.ml
    link
    fedilink
    English
    arrow-up
    1
    ·
    2 days ago

    I’ve been getting by with Ionos, as a Filipino user with a VPS in America. The support was helpful when I had cloud panel issues the first month, but again your mileage may vary.

    It’s not perfect, but for me, it’s good enough.

      • tofu@lemmy.nocturnal.garden
        link
        fedilink
        arrow-up
        3
        ·
        19 days ago

        Playing information ping pong. We sent them some issue with a lot of information and instead of actually investigating they often dragged on the whole thing by asking for details they should have themselves, taking hours-days to respond etc before they actually did something. We often had to escalate issues via our account manager.

        This was all on enterprise support while I was working for a company that paid six figures each month for infrastructure in their data center.